Frames Direct

Average Rating:
On-Time Delivery
Customer Service
See all Frames Direct listings

See store information

Read Epinions reviews

Already shopped here?
Review this store

Store Information

Store Description	This description is solely provided by Frames Direct
Online eyewear superstore featuring web-only discounts on eyeglasses, sunglasses, contact lenses and goggles. Try onl frames online with our FrameFinder Virtual Tryon.
Customer Service
Corporate Address	3100 S Gessner Rd Suite 329 Houston, Texas 77063

Phone	800-248-9427

Live Chat	Yes
Phone Ordering
Phone	800-248-9427
Payment Methods
American Express Bank card COD Carte Blanche Cyber Cash Diner’s Club Discover JCB	Mastercard Money Order PayPal Personal Check Purchase Orders Store credit Visa
Special Services
Available 24 Hours a Day Confidential by Customer Request Only Customer's Info is Confidential Gift Services Available Guaranteed Security International Shipping Available Live Customer Representative	On-line Order Tracking System On-line Ordering Shopping Cart System One-Click Ordering Pickup locations Secure Ordering/Payment You Must Register
Delivery Options
FedEx 2 Day FedEx Ground FedEx Overnight International UPS 2nd Day UPS Ground UPS Priority Next Day	UPS Standard Next Day USPS Express Mail USPS First Class Mail USPS Media Mail USPS Priority Mail
State Sales Tax
Frames Direct collects sales tax in the following states:

Texas
Return Policy
Customer satisfaction is our top priority. As one of the Internet's most successful eyewear retailers, every transaction must result in a pleasant, convenient and successful shopping experience. We guarantee 100% accuracy on all prescriptions or they will be remade at no charge. To save you money please ensure you have tried on the frame or sunglasses and they are exactly what you want. We guarantee to get it to you at the lowest price in perfect condition. We are happy to offer a one-time exchange only policy on the return of any eyeglass frame or sunglasses within 30 days of the shipping date. Please note that prescription lenses are not refundable. However if new prescription lenses need to be made on a frame exchange, we will credit 50% of the original lens price towards the cost of the new lenses. Additional shipping charges will apply. Non-defective products that are returned and not exchanged will be charged a 20% restocking fee. Please note: each product on your order can be returned for a refund or exchange within the 30 days. This means that if you order 3 items and want to return all 3 items, you must exchange for the same amount of items or be charged re-stocking fees on the items that are not being exchanged.

Read store reviews

Share your feedback

Email or User Name:
Password:	Forgot your password?
	Remember me on this computer

Email Address:
User Name:	(4-14 characters.)
Password:	(At least 7 characters, different than username.)
Verify password:
Verification code:	Reload code

Please enter the email address you used to register your account. If you can't remember your email, please contact customer service at support@shopping.com.
Email Address:
Clicking on "Submit" will reset your password. A temporary password will be sent to the email you enter above.

No email yet?

> Merchant Directory > Frames Direct

Frames Direct

Store Information

Read store reviews