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| Store Description | This description is solely provided by Macys.com |
| Macys.com is the online destination for today's customer, offering quality, value, style and great selections. At Macys.com, you'll find products to fit every lifestyle for her, him, home, and kids, more than 14,000 products to choose from, gifts for all occasions, and America's favorite brands | |
| Customer Service | |
| Corporate Address |
215 Park Avenue South
9th Floor New York, NY 10003 |
| Phone | 1-800-289-6229 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 1-800-289-6229 |
| Payment Methods | |
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American Express
Bank card
COD
Carte Blanche
Cyber Cash
Diner’s Club
Discover
JCB
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Mastercard
Money Order
PayPal
Personal Check
Purchase Orders
Store credit
Visa
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| Special Services | |
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Available 24 Hours a Day
Confidential by Customer Request Only
Customer's Info is Confidential
Gift Services Available
Guaranteed Security
International Shipping Available
Live Customer Representative
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On-line Order Tracking System
On-line Ordering Shopping Cart System
One-Click Ordering
Pickup locations
Secure Ordering/Payment
You Must Register
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| Delivery Options | |
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FedEx 2 Day
FedEx Ground
FedEx Overnight
International
UPS 2nd Day
UPS Ground
UPS Priority Next Day
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UPS Standard Next Day
USPS Express Mail
USPS First Class Mail
USPS Media Mail
USPS Priority Mail
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| State Sales Tax | |
| Macys.com collects sales tax in the following states: | |
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Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri |
Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Non US |
| Return Policy | |
| Most macys.com items can be returned to a Macy's store, with original proof of purchase, within 180 days of purchase. Read items with special guidelines for information about restrictions on store returns, as well as other restrictions. Returning a macys.com purchase Take the merchandise, the invoice (with bar code attached) that came with your order and the original packing materials to any Sales Associate to process your exchange or return. You'll receive a credit to the original tender | |
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