Undependable For Business Use

Our business purchased this copier on a lease. We had been very happy with other Canon imageRUNNERS that we had used in the past. However this particular has not performed up to its expectations. It continually locks up the copier when receiving an incoming fax, and will not allow any other functions to be performed when it is locked up.

There have been many nights and weekends that the employees in our company have not been able to send or receive faxes, and in addition to, not able to make copies, and this is due to the fact that the copier will lock up when receiving a fax.

At first we "thought" had just gotten a machine that was a LEMON- however we are now on the 3rd machine and it is still doing the same thing. Not a good sign that this problem is going to get fixed anytime some.