Magellan eXplorist 400

Pros: Can't think of a thing good to say.

Cons: Terrible lack of customer service- where is the service? Terrible user's manual-

The Bottom Line: Don't buy Magellan anything- customer service is lacking in many ways--

Review: My husband bought me a Geocaching Bundle package which included the Magellan Explorist 400 at the end of September 2006. I had many problems in the four months which followed, which were complicated by the extremely dissatisfying customer service I...

Pros: Great package for the price ($170 at basicjunk.com)

Cons: Support is the worst I have ever seen

The Bottom Line: GPS unit is solid. Easy to use (read the manual) Does the job for less $$. Support is just about the worse that I have seen.

Review: First unit I bought was bad. Had to send it back. I talked to support, did not have to hold long, but they seem rather inept. I got the feeling that they were just reading a manual. The unit would not power up all they way. I called support and they...

Pros: Unit itself works well

Cons: Clumsy to use on home computer and does not work with Network System

The Bottom Line: Do not purchase if it is to be installed on a Network and be prepared to solve only simple issue with the Tech Support.

Review: As a Geotechnical Engineering Group We purchased two units as a start up. We want the GPS to log location (POI) and download to the computer then add to the GIS data base.
Will only work on the network system if administrator is logged on...

Pros: none

Cons: horrible customer support, non-intuitive user interface, spontaneously deletes data, out of date manuals

The Bottom Line: Do not buy this product (unless you enjoy frustration).

Review: I am entirely dissatisfied with my (brief) experience as an owner of a Magellan Explorist 400.

First, the user manuals sent with the Explorist 400 and the accompanying MapSend Topo Canada software are inadequate. The user manuals are...

Pros: Good accuracy, easy use, nice software

Cons: nothing

The Bottom Line: I recommend for those who want a good gps without breaking the bank. It is reliable and accurate- thats all you really need.

Review: Before I bought the 400 I owned the Explorist 100. It was perfect, no problems but I wanted to upgrade. I am an avid geocacher and explorer. I went back and forth between the 500 and 400, even looking at the Garmins. I read a lot of reviews and...