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HP dvd1040i
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HP dvd1040i CD and DVD Burners

Hewlett Packard dvd1040i DVD-RAM Burner

Overall Rating: 2.5/5 stars   See 4 reviews  | Write a review
Information: Product details
 

Product Review

HP 1040i DVD install problems

by   lgroner ,   Aug 11, 2008

Pros:  I have not come up with any pros.

Cons:  Poor install instructions. Missing software disk. Poor customer support.
Overall Rating: 1/5 stars
 

Author's Review

The installation instructions referred to an installation CD. The only CD found in the box was Nero 7. I did install that.

Could you specify the precise file name and date of the Microsoft driver required?

I could not read a commercial DVD on the new DVD drive. Its error message stated the the proper CODEC could not be found.

The Web site was of no help.

I sent 40 minutes calling customer support, mostly on hold while they twice transferred me to wrong departments. I found no one who could even understand my problem.
 

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