Returned 2 times!!

Okay, so you see the name, you think its quality...guesses again!! The unit itself is amazing but the attachments that come with it are cheap!
We purchased this model because of its name, DeLonghi. We have several other products by the same company and have had them for years.
Once we plugged it in and got the hose all put together it cooled our living room within the first 15 minutes and had dropped our temp by 10 degrees. It was a 93 degree day outside so our house was very warm on the inside. The hose, for us, was a little shorter than we had hoped for and it has a dual exhaust, which means that you have not one but two hoses to fit out of a window. We do have the old crank windows but on the box it said that it would work for any type of window. It does come with roped suction cups so that the window will stay as closed as possible.
We purchased this model on Wednesday. It worked fine for the first night but then the hose part, which goes out the window, broke on Thursday and took it back that night. We got another one, same model, got it home, out of the box and as we were putting it together it broke! We then traveled to 9, yes I said nine, different stores looking for something of the same quality but they did not carry any portable air conditioning units, they had all sold out. The guy at Lowes, the store where we had originally purchased this model said that they had one more in stock but that we probably shouldn't purchase it. DO NOT BUY this model unless you plan on making trips back and forth to the store to by another one. We ended up with a Royal Sovereign...great!