drugstore.com

All was fine.

 I would shop here again

Excellent, efficient service. No problems!

 I would shop here again

The product listing and ordering process are top-notch. The items arrived in good condition, but it was 9 days from the time I placed the order until I received it. I'm not sure if the delay was with the shipper or the merchant. The tracking link at USPS.com didn't show any shipping details.

 I would shop here again

Drugstore.com sent me the wrong quantity of Aktins bars I orderd on their site and then refused to fix the problem, so I had to initiate a charge back. There response to my emails took 14 hours each and did not solve my problem. Overall not a good experience. In addition, the bars arrived all melted. Of course, I put them in the fridge but then you kinda of peel off the wrapper which is all stuck to the power bar and its all smushed, so not very edible!

 I would not shop here again

Good job

 I would shop here again

Once or twice when I lived in New York, I ordered from Drugstore.com. It was all well and good, but with so many options locally, I didn’t see the need to order from them on a regular basis. Fast forward a few years, and suddenly I am in a small   Read full review...

 I would shop here again

I placed an order July 3rd and almost a week later, July 9th, still no sign of the order being completed and shipped out. According to the status on the website it is still "Processing..." I called yesterday to see what the hold up was and got little   Read full review...

 I would not shop here again

Everything was fine, thank you

 I would shop here again

MY SHOPPING EXPERIENCE WAS AS ALWAYS EXCELLENT

 I would shop here again

painless

 I would shop here again

good

 I would shop here again

It was an excellent shopping experience and I expect to use drugstore.com again.

 I would shop here again

Very nice transaction, thank you.

 I would shop here again

Overall I like drugstore.com. I have purchased from them in the past. The selection is what makes me a repeat customer. There was a promotion with this order. I was supposed to receive 2 free burts bees lip balms and they were not included with my order. I expected maybe a backorder listed on my invoice but nothing was mentioned.

 I would shop here again

It's sometimes hard to find the products I like in stores here in Tucson AZ. so I go online to look for them. Drugstore.com is where I can usually find them. Sometimes they have it in stock somtimes they don't. So I try a few months later. I try to buy several of what ever I purchase. The wesite is esay to use and fun to view. JR

 I would shop here again

Unbelievably, drugstore.com has far exceeded my expectations and anticipated course of action in these days of mediocre online business!

When I emailed them less than 8 hours ago (at night) about them having sent the wrong style of a $50 "personal item" sold in their store, I thought I would receive a standard "F2" canned response that is all-too-common for online merchants these days...but instead drugstore.com clearly read my email, and responded by morning that they were shipping a free replacement of the item upgraded to 3-day air!

They responded as a reputable business with concern for their customers SHOULD, not how most businesses now DO!

I wholeheartedly endorse drugstore.com for their prompt response and unexpected remediation of the mistake made on my order and for past such experiences indicating a concern for their customers and knowledge of what it takes to run a superior business.

 I would shop here again

I place an order for $100 in merchandise on April 24. I opted to use Google checkout because I don't like opening numerous accounts all over the internet- I don't like giving out my credit card information to vendors that I have not yet determined are   Read full review...

 I would not shop here again

I ordered three items from drugstore.com back in January and returned a week later. Drugstore.com accepted the return and told me that it would take 30 days to process the return. I waited 30 days with no refund. I called end of March and they told me it would be refunded via PayPal. The PayPal refund was never was posted. When I called customer service, I was told that there was nothing they could do and I was just out the money. I contacted the Better Business Bureau and drugstore finally admitted it was their error and admitted that they owed me the money. Well, that was over a month ago and they still refuse to refund my money. I plan on contacting the Washington Attorney General's Office and filing a complaint. I suggest others do the same. The worst and most unethical company I have ever encountered.

 I would not shop here again

i have been using drugstore.com/beauty.com for about 5 years now. i used to be very happy with my experiences but i have been very disappointed with my last few orders. their service seems to be going way downhill. my main problems are: 1) their   Read full review...

 I would not shop here again

Very easy and convenient

 I would shop here again

I have only shopped on line a few times and this experience may encourage me to do it again. thank you

 I would shop here again

I have been using drugstore.com for years and have never had a bad experience.

 I would shop here again

it is always very easy to navigate and just hard to decide what i want

 I would shop here again

unable to get product locally and this was a great way

 I would shop here again

always a pleasure to shop here. I did not know that the dollars ended after a month tho.

 I would shop here again

This is the second time I have placed an order with them and either didn't receive my order or was sent the completely wrong product. What makes it such a horrible experience is that the reps were originally telling me it was my responsibility and they   Read full review...

 I would not shop here again

Very good shopping experience. Nice company with which to do business.

 I would shop here again

Great prices, good variety of products, & no shipping charges with a minimum purchase...Love it!

 I would shop here again

I had already bought at drugstore.com and my experience has always be excellent.

 I would shop here again

Good

 I would shop here again

They had the product we wanted that was unavailable in the regular brick-and-mortar stores. We bought, they shipped, we got! All in all, a great experience.

 I would shop here again

Products easy to find, incentives to buy and fast order processing and shipping

 I would shop here again

Item in stock. Best low cost with free shipping and no tax.

 I would shop here again

OVERVIEW I love Drugstore.com with all my heart. It is the best thing to happen to me since sliced bread. I get to stay home, order all of my dry household goods, beauty products and baby items from the comfort of my couch and just wait for   Read full review...

 I would shop here again

Excellent service.

 I would shop here again

I was charged for my order, but never received it! The only thing drugstore.com managed to do on time was charge my credit card. I placed my order on 2/7. On 2/14 (yes, a full week later), I received an email stating that the shipping facility had   Read full review...

 I would not shop here again

Overall Overall I find the website easy to navigate. Checkout is very simple and quick if you record a credit card in your account. They offer free shipping with $50 or more. I found some challenges in the search engine. This is tough when   Read full review...

 I would not shop here again

I was directed by epinions.com to drugstore.com to buy a toaster oven. On epinions, the information provided was that drugstore.com had the item in stock. That was untrue. On the drugstore.com site, the toaster oven was in fact listed as back ordered, with the indication that it would ship in 2-3 days. It has now been SIX days, and it still has not shipped. This is very frustrating. When I call drugstore.com's customer service number, they have no good explanation for me. And, because the product ships directly from the manufacturer rather than the drugstore.com warehouse, they claim they cannot expedite the shipping when it does finally become available to ship.

 I would not shop here again

Very fast and easy, I found exactly what I wanted right away.

 I would shop here again

easy, quick and cheaper than i can get in the retail store

 I would shop here again