top of page
Close
 

Log In

Email or User Name:
Password:

Forgot your password?

Please register with Shopping.com.
Share your opinions and help others make informed buying decisions.Close
Email Address:
User Name:(4-14 characters.)
Password:(At least 7 characters, different than username.)
Verify password:
Verification code:

By clicking on the button below, you agree to the Shopping.com User Agreement and Privacy Policy.


Sign me up to receive Shopping.com's great deals and promotions.

Thank You  for registering at Shopping.comClose
The confirmation message has been resent to your inbox.
 
Please check your email account below to activate your membership:


No email yet?
Forgot PasswordClose
Your temporary password has been resent to your inbox.
 
A temporary password has been sent to your email. Once you sign in, please visit your member profile page to change your password.

No email yet?

Please enter the email address you used to register your account. If you can't remember your email, please contact customer service at support@shopping.com.
Email Address:
Clicking on "Submit" will reset your password. A temporary password will be sent to the email you enter above.
 

VitaDigest

VitaDigest
 
 
Overall Rating: 2/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 3/5 stars
On-Time Delivery: 4/5 stars
Selection: 3/5 stars

Says package already shipped but it's really on backorder

 
A review by jacobmhill written on Nov 25, 2008
Full review
So far my experience with Vitadigest has been poor.  The website worked fine, ordering was easy and it told me everything I wanted to order was in stock.  Now, 6 days later, Vitadigest's web site says that the package shipped on the 19th, but FedEx says they haven't received the package yet.  I called Vitadigest, they told me one of my items was "Out of Stock" and should be in within the next week or so. 

I went out to their web site after the phone call and it says the item is "In Stock".  What gives? 

In this day and age is their supply really not kept up to date real time on the web site?  The customer service rep had to call the warehouse to check on availability.

And shouldn't the email I received from them tell me accurately whether an item has been shipped or is on back order?  The email says it shipped 6 days ago, how long did they expect me to wait?

Oh, and they cannot do split shipments.  So if I wanted to get my items that are in stock, I would have to cancel part of the order, reorder that item, paying more in shipping, and still have to wait until it is back in stock.

So I just checked the FedEx Tracking number and it finally shipped on Dec 2, even though the email from Vitadigest says it shipped on Nov 19.  Hmmm, 13 days later than they stated.

We'll see if I'm satisfied when my items finally show.

I don't think I'll shop with Vitadigest again.
 

About the Author

jacobmhill
a member of Epinions.com
Reviews Written:  1
 
 
 
advertisement
 
 

Copyright © 2000-2009 Shopping.com