Shoebuy.com

Size description was accurate. The order was filled promptly and was exactly what I expected. Would definitely use this vendor again.

 I would shop here again

The website was easy to navigate, the prices were quite competitive (major selling point!), and the merchandise arrived in about a week in perfect condition. I am highly satisfied with this purchase. Thank you!

 I would shop here again

I found the item I wanted at the lowest price and was happy with the ordering process and delivery time.

 I would shop here again

All my purchases outside of food are made online. I purchased a pair of Men's slippers size L - They sent me a Women pair of slippers... I guess we're all human things happen. I was told to send them back (at their expense) and they would send a new pair   Read full review...

 I would not shop here again

Good experience

 I would shop here again

Great site, whatever brands you want!!!!!!!!!!! Road-rep.

 I would shop here again

Very easy returns

 I would shop here again

Very pleased

 I would shop here again

Excellent company, I recieved better service from a company in a different country than i sometimes do from one in England. Really happy with my product, from price, delivery and quality.

 I would shop here again

I sent for a address label to return the item orderd over 4 days ago an have yet to get a reply. The quality of the leather used to make the hat is like paper thin, besides it doesn't fit very well either.

 I would not shop here again

Initially, I ordered the wrong size. The on-line instructions were very thorough - except for one problem. I had two packages to return and could only print out one return mailing form. When I called customer service, I was instructed to tape the two cartons together - which I did. But then the cartons wouldn't fit into the UPS box. Just dragged things out a bit. Good advice, though!

 I would shop here again

EASY TRANSACTION-NO PROBLEMS

 I would shop here again

Easy site to navigate, great speed of delivery. However, I ordered 2 pairs of keds at the same time. They were each shipped in a separate box. They arrived the same day. Would it be possible to save some cardboard and pack multiple pairs in a slightly larger box?

 I would shop here again

AWFUL customer service, fulfillment, delivery... 20 words isn't enough to describe how bad this place is - avoid them like the plague!

Two phone calls and three emails later, I still haven't even received what I ordered two weeks ago, and they just finally found the package yesterday - because the idiots at Shoebuy screwed up the tracking number format and UPS couldn't find it in their system.

The saddest part? The whole reason I placed the order was for an event I had to attend - which was last night... the package will be returned as soon as it arrives next week.

 I would not shop here again

good

 I would shop here again

My experience was good and I would definitely repeat business with this merchant again.

 I would shop here again

Excellent service and I love the shoes!

 I would shop here again

This is the first time I shopped online at Shoebuy.com and was VERY PLEASANTLY SURPRISED!!! The website was easy to browse, pictures were clear, information on items was detailed and accurate, prices were great and selection was large. I purchased a Clava Slim Passport Wallet as a gift for someone and when it arrived (much sooner than expected) I was thrilled with the quality of the wallet. It was a perfect gift and a perfect shopping experience with shoebuy.com!!! I will definately shop with shoebuy.com again!

 I would shop here again

Quick and easy order...then I received the perfect pair of shoes at a wonderful price! I'm completely satisfied.

 I would shop here again

great price excellent processing

 I would shop here again

I received the men's style/size instead of the women's. They were very fast shipping it and arranging for a free return. But they were unable to replace it with the correct size.

 I would shop here again

Loved it, quick, easy and very satisfied. Thank you, Carolyn Austin

 I would shop here again

good

 I would shop here again

It was a seemless and enjoyable shopping experience. I will use them again.

 I would shop here again

Great customer service. I really enjoyed shopping with Shoebuy.com. I also like the ease and convenience of ordering online with this company. The product ordered was a very nice item although if you decide to order please make sure your laptop is smaller than 15.4". The computer itself fits inside the bag but the padded section is very small and tight.

 I would shop here again

Go to ZAPPOS instead or SHoebuy.com. This company was terrible to deal with. Four emails, 6 phone calls over a 3 week period to return a pair of boots, AND finally a threat to report them to the Better Business Bureau. That is what it took to get a Return Authorization.

I will never use their website again.

 I would not shop here again

A pleasure to deal with

 I would shop here again

I really enjoyed it!

 I would shop here again

I will NOT order from Shoebuy.com ever again. They took 2 weeks to ship my order out to me. I had to inquire twice as to whether or not they were even going to ship the order at all. They finally shipped it out OVER a week later. Customer service was not helpful, I don't believe that they ever really looked my account up - just gave me their standard answer to when will my order ship? I love the shoes though and the price was decent with two coupon codes and no shipping charges.

 I would not shop here again

only problem was that the product didn't fit. W in this particular product is a little less than other products with a W designation. I will also say that these guys have a GREAT return policy and do what they say. that is #1 in my book and I will look at them for future purchases.

 I would shop here again

I purchase Merrell and Birkenstock shoes and found the best prices on Shoebuy.com, I have ordered 10 pairs of various styles and colors of merrells and 6 pair of birkenstock each time getting the discounts, however lately it has been a real problem   Read full review...

 I would not shop here again

Ordered shoes as a gift for our college daughter on November 23, 2007. They were in stock with an expected ship time of 1-5 days. We first called about this order on Dec 5, 2007 as the shoes had not been shipped and we were told they didn't know why   Read full review...

 I would not shop here again

it was great - convenient, fast, easy, great service.

 I would shop here again

My experience with Shoebuy was a nightmare!!! I ordered a pair of toddler shoes, and they sent me adult shoes - twice! The third round they offered me a 50% discount and then didn't honor their promise - in fact, they sent me NOTHING and were rude and dismissive when I called to see what happened 3 weeks later. All told, I wasted 3 months trying to get the pair of shoes I ordered (never got them), lots of time and ink printing out return labels and re-packaging the wrong shoes to send back (twice!), two trips out of my house to a UPS store for return shipping, and about 3 hours combined on the phone with Customer Service. In the end, they offered me nothing in compensation, told me rudely that I could try again if I felt like it. I could've gone to a shoe store and known what I was buying in one trip. Aaaah! Never, ever again.

 I would not shop here again

I had been a customer of Shoebuy until recently, but my last customer service experience was bad enough that I will not under any circumstances shop there again.

 I would not shop here again

I ordered a pair of Finn shoes from Shoebuy.com - they were shipped in what I felt was a reasonable amount of time, 3 weeks from ordering to delivery. The first pair didn't fit. I returned them for a larger size, shoebuy.com provided good communication regarding the return, credited my account for the returned pair, and sent the second pair, which fit.

 I would shop here again

The shipping took longer than expected, but I got my wallet in good condition.

 I would shop here again

I was sent shoes that had been worn, complete with dirty soles and scuff marks all over them. I filled out the return request form which does not leave a blank space for detailed comments. The shoes were packaged up and sent off to be returned. After   Read full review...

 I would not shop here again

When we received the shipment, there was no paperwork, invoice, return information, etc. in the box. Luckily, I didn't need them. Otherwise, I was pleased with the process.

 I would shop here again

Overall very good. The shoes arrived in the time frame described by the merchant during the order process, and the process itself was painless. I would order from this merchant again when I'm looking for shoes.

 I would shop here again