Shmooz

good product, good price, good shipping timing, recommended

 I would shop here again

i was very impress with the purchase price of the item and the reply services with the tracking number was excellent i just have a question about the units how did you exspect to put 600 cd with out the over can someone please call me at 212 504 5839 or home 718 821 7584 bcos the way it set up you cant put a play song list on the top part if you dont know what that cd has

 I would shop here again

Excellent Company AAA across the board. Items Rock, Gonna order more.

 I would shop here again

I placed the order on a Monday evening without any problems.Recieved e-mail confirming shipment next morning.Recieved package Thursday in excellent condition.

 I would shop here again

I need a 75" roll of velcro, found the item quickly on the website, checkout was fast, delivery was fast, communication from the Twister Group was perfect. I will buy from here again.

 I would shop here again

Low prices, easy to use website, fast shipping. This is what shopping on the internet is all about!

 I would shop here again

Easy navigation of website, good order processing, with no surprizes.

 I would shop here again

Twister Group shipped me broken radio, when i called they threated me for all kind of credit story. I have never had those kind of rude shopping experience in my all life.

They area really very very unprofessional and horrified people.

I surprised how can they still survived in this competitive online industry.

Good luck for the good experience buyer, but you may be the most miserable person when you find some broken items.

They dont like to have any return.

Alex


 I would not shop here again

I am absolutely APPALLED at the way I was treated by their so-called "customer service". When I inquired about the length of time it is taking to get my order, I was met with sarcasm and a foul attitude. My question was not meant to anger or demean anyone; it was just a curiosity. At that point, I was completely surprised and taken aback, not quite sure I had heard the gentleman (and I use that term loosely!!!!) correctly. Not only did he make it clear to me that it was not his problem, but when I asked for a supervisor, HE HUNG UP ON ME!!!!! Upon my call back, I DEMANDED to speak with his supervisor, and he informed me that he had none (the only employee?? yeah right!), and then threatened to hang up on me again!!! In my opinion, the order could be absolutely perfect, and that would STILL not convince me to do business with this company again. Their customer service is severely lacking, flawed, and for all intensive purposes....non-existent.

I WISH I HAD READ ALL THE REVIEWS BEFORE MAKING MY PURCHASE......BUYER BEWARE!! THESE PEOPLE ARE CROOKS AND LIARS!!!

 I would not shop here again

Efficient & fast!

 I would shop here again

My small company purchased 4 Plantronics Headsets for use in our Customer Service Department. We spent approx. $400.
Two months later, each unit started to fade out on us and then ceased working all together.

Their 30 day return policy was shoved in our face, even though the products were clearly used and that was NOT what we purchased.

 I would not shop here again

I could not believe how quickly I got my package of six small business telephones and two modules. They came within five days after I ordered them. Super fast! I have to say I was a bit worried about the condition of the shipping box when they arrived, but the contents inside was fine. No problems and I got exactly what I wanted.

 I would shop here again

Excellent and rapid response service at a superb price! Thanks!

 I would shop here again

Overall, a good shopping experience.

 I would shop here again

I bought my husband a Crosley Stackable Turntable for his birthday. Of course, by the time he used it (after his birthday), it was after the 30 day time period and the knob that changes the turntable from record player to CD, etc. has a short in it and the company has totally washed their hands of us - I will never buy from them again.

 I would not shop here again

I had a good shopping experiance with you guys!

 I would shop here again

Customer Service is HORRIBLE. They tell you something in writing then say they are not responsible for what they say. Wish I would have looked at some of the other comments for the Twister Group before I purchased from them. Even with the lowest price I would never purchase from them again.

 I would not shop here again

I would not buy from this facility again. 20 minutes after ordering a headset, they cancelled my order and when I tried to get in touch with them and see why they cancelled my order, I could not get an answer. They told me that they could not find my order when I had given them the order number and everything that they could possibly need. There is no phone number to call and see what is going on. It is all based off of an e-mail system, and they take forever to get back to you. I do not recommend using this site to buy much of anything.

 I would not shop here again

WORST CUSTOMER SERVICE I have ever heard of in my life. I received a broken GPS at no fault to Twister Group yet when I called for an RMA # I found out he would not refund my money and compared me to people who go around defrauding everyone (including the government)and called me a "Fraudulent Buyer" and said he would add me to a "list of fraudulent buyers". He then lied to VISA when I filed a complaint (which is recommended by VISA) and he further said he would try to collect restocking fees through "collections" after lying to VISA. I am now suing The Twister Group and folliwng up with his scam on restocking and double shipping fees with the State of Illinois. Biggest fraud I have seen using the oldest scam in the books and that false restocking and double shipping fees on a broken product. This is a crime! DO NOT BUY FROM HIM unless you like to be called names and threatened over a broken GPS!

 I would not shop here again

I was recently burned by an online electronics store. I became a much more careful shopper after that. Now, whenever I use a price comparison site I always do a lot of research before buying from anyone. During that research it became obvious that 90% of   Read full review...

 I would shop here again

Lowest price found on the web of the ICOM M422-11 black marine VHF. Item was promptly shipped. Tracking info provided by email. Recommended... in fact I have ordered a second radio for the Twister Group this evening.

 I would shop here again

After ordering this telephone my husband decided he wanted one with more features. I canceled the order that had been processed and ready to send, and was told my credit card would not be charged. It was not. The Twister Group did not have a phone with the features that we wanted so I did not reorder from you. I will certainly shop with you again because of your rating and how I was treated. Thank You Pat Boardrow

 I would shop here again

No problems, the web site was a bit easier to figure out than many shopping sites.

 I would shop here again

fine

 I would shop here again

Excellent!

 I would shop here again

I tried to purchase a 7.2V NiCad battery and charger from this company through Buy.com. The batter with charger was ordered on the 20th of March. Nine days later, no email follow-up, notification of the reseller’s information including contact and no battery and charger. After finally getting the contact information regarding the reseller (see below) I went to their site to check for availability of the item I ordered. Get this. The same item listed as selling on Buy.com from “Twister” as the reseller is know is $19.29. On his site, the same item sells for $14.12.

UPDATE 4/2/7 I received the following email today from
the sales department of The Twister Group.
"We feel that we have to inform all online merchants community that you a potential fraudulent buyer. We will add your name, address and email to the list of people to avoid. Furthermore, to alleviate an impact of your unfair feedback, we reserve the right to use your personal information to resell to advertisement channels. Now it is your turn to decide if our company deserve your blame for lack of Buy.com response." Unless I remove this feedback they will sell my personal information.

 I would not shop here again

I ordered a couple things from them. I had a couple dilemmas. One, the first backpack I got I had to back out from because I decided I didn't want it and it was too EXPENSIVE. I know, bad on my part. So I order a different, cheaper backpack hoping that   Read full review...

 I would not shop here again

I found a hard to find item at The Twister Group and it was shipped out right away. The web site was easy to use and I completed my transaction quickly.

 I would shop here again

The toaster oven I found at Twister through Froogle.com was in stock and arrived in five days. I am pleased with the timeliness and with the ease of ordering afforded by the website.

 I would shop here again

I was surprised at how quickly I received the merchandise. Good job!

 I would shop here again

I received the merchandise very quickly, days before expected.

 I would shop here again

No one at the Twister Group told me, nor was it indicated in the web page, that the package would be delivered requiring a signature; if I had known ahead of time, we could have avoided several phone calls and my eventual personal trip to the UPS office to pick up the package. It was delivered unsuccessfully to my house twice since no one is home at 2 pm on a weekday to accept packages from UPS.

 I would shop here again

Excellent service & very good experience !

 I would shop here again

Great transaction! Will shop there again.

 I would shop here again

I am glad I found this site. Thanks to Google.

 I would shop here again

Twister had the best price by far on the Omnimount wishbone mount. Shipping was surprisingly fast and product was received in just 2 days via UPS ground. Had not heard of Twister before doing online price research, but would definitely shop from them again based on this experience.

 I would shop here again

I ordered the Garmin Street Pilot 2720 because the price was very good. Their website malfunctioned and two orders were submitted. When I got verification for two I contacted them immediately (within 5 hours) to cancel one order. They shipped two orders anyway and then demanded I pay the $150.00 restocking fee plus shipping if I wanted to return the one I didn't order. My main complaint was how rude, unprofessional and accusatory they were. They denied any responsibility for the malfunction, told me three times "we can't read your mind." Ironically because of their exorbitant shipping costs I would have got a cheaper deal on Amazon.com. They charged me two separate shipping charges even tho they shipped both items together. They were so nasty and rude, I decided to donate the second one to a hospital charity's silent auction rather than try to deal with them again. I did file a complaint with Paypals (they were no help) and my credit card company.

 I would not shop here again

I ordered 3 Sangean WR-2 radios from The Twister Group after searching on-line for a low price supplier. The radios were shipped promptly and arrived in good condition. They were exactly what I had ordered and at the best price I'd found. I'm very happy with the service

 I would shop here again

They did not allow me to cancel my order the day after i placed it because they had already shipped it out.

 I would shop here again

EXCELLENT

 I would shop here again