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Server Supply

Server Supply
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 4/5 stars
Selection: 4/5 stars

The worst experience I've ever had ordering online

 
A review by mhenry03 written on May 14, 2009
Full review
I'm not sure what the other reviewers experienced, but this has been nothing but a nightmare to me.  I ordered a Motherboard from this company on 7 may 09.  they charged my account and gave the item a status of "shipped" the next day.  I called for a tracking number and the lady seemed confused but told me she would check and send it to me via email.  after waiting a couple days I called back.  She told me the same thing, she hadn't even looked into it the first time. I went through this routine for about a week (item should have arrived by then), only for her to tell me that it hadn't shipped and would today via 2-3 day delivery. I called back the next day for a tracking number, again she was confused and didn't have one. The only option she could give me was to refund my money, which I gladly excepted.  Now I am waiting and hoping that transaction goes smoothly (it should take 24 hrs). I'll know tomorrow.

I would not recommend anyone to do business wtih this company; i'm actually wondering if it is a legitament company.  I asked on several occasions to speak to a manager or supervisor which was never available.
 

About the Author

mhenry03
a member of Epinions.com
Reviews Written:  1
 
 
 
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