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RedEnvelope

RedEnvelope
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 3/5 stars
On-Time Delivery: 4/5 stars
Selection: 4/5 stars

"take the money and hide" (red envelope's motto based on my experience)

 
A review by thegnman written on Jul 18, 2003
Full review
Trying to follow up on an undelivered order; got tired of listening to their phone ring at their so called "call center". Two email inquiries sent out to their customer service center; both replied "we will get back to you in 24 hours"; still no response after 3 weeks. My money would have been better spent starting a fire in the fireplace.
 

About the Author

thegnman
a member of Epinions.com
Reviews Written:  1
 
 
 
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