Proflowers

Very bad customer service!  I tried to take advantage of a radio add featuring 24 long stemed roses...I went online and ordered what I thought was the correct promo and entered the promo code given to me by the radio station.  it cost me $130 and was supposed to cost $39 after the code was entered.  when i realized what had happened which was 5 minutes later, I called customer service and tried to cancel my order.  I was told it's too late.  there was nothing she or another supervisor could do.  They wouldnt even give me the difference in cost.  An honest mistake, and they took advantage of me.  never again will I use Proflowers!

 I would not shop here again

When I first decided to use ProFlowers.com I was very happy with them. I ordered roses and assorted flowers for my mother for mother's day. The flowers arrived ontime and were very fresh. I even used ProFlowers again in Aug. to order flowers for a couple   Read full review...

 I would not shop here again

I ordered flowers and paid for next day delivery.  According to the invoice the flowers would be delivered on Friday.  The following Tuesday I received a message that they were unable to deliver the flowers on Tuesday and would deliver the flowers on Wednesday.  When I called customer service to ask why the flowers were 5 days late and about the extra charge I had paid for next day delivery, it was customer no service, so I canceled the order.  If it matters when your flowers arrive, or if you expect a company to stand by its contract, try someone else.

 I would not shop here again

I have used Proflowers approximately 10 times in the last two years to send flowers to friends and family.  I have also received floral arrangements many times from Proflowers.  I have always been EXCEPTIONALLY pleased with their   Read full review...

 I would shop here again

Horrible delivery service.  After paying extra to have a Monday delivery, I received an email on the agreed upon delivery date notifying me that the flowers would not be delivered until Tuesday.  Then, on Tuesday, the flowers were left on the doorstep in 20 degree weather.  Needless to say, the flowers were frozen.  Next time, I'm calling a local florist!!!

Apparently Proflowers includes information in their delivery policy which indicates that flowers will be left outside if no one is home, but they need to make this much, much more explicit on the ordering pages!

 I would not shop here again

I started using ProFlowers.com almost 10 years ago. I used them for the first time just as they evolved onto the online flower scene in 1998. I have probably ordered from them at least 40 times by now, perhaps even more. I tried ProFlowers   Read full review...

 I would shop here again

I made 3 Christmas orders of flowers.  They were to three seperate addresses.  All 3 orders of flowers were DEAD upon arrival!  Yeh, Proflowers did make an offer to replace them, however it takes away the nice factor when all the flowers are dead on delivery.  It also makes it useless if you can't display them over the holidays because new delivery is delayed.  The original delivery order was done on the day they said, but how do they die within 24 hours if they were actually fresh and alive when shipped.  I will never use Proflowers agains.....  I will spend the couple extra dollars to a local flower shop to ensure the flowers aren't dead upon arrival.  I hope everyone else reads this and learns.  If you don't want the embarrassment factor of dead flowers arriving, go elsewhere.  They should have really posted on their website that there is a great chance the flowers will be dead upon arrival.  The replacement vase was also incorrect.

 I would not shop here again

We also ordered from ProFlowers and agreed to the free delivery popup. What a scam! Luckily I follow my emails really closely and watch my bank statements closely. I caught it before they could charge me $14.95, but they still chose to charge me $1.95 this month. I called and asked why, since I cancelled ahead of time, he just said it was "probably" for signing up for our trial period.

Ughh...I can't wait until they get sued for such horrid fraud. I have also read that it is difficult to find the correct phone number to contact them and cancel but I got through on the first call to this phone number: 1-877-699-9619, but fair warning they are very rude and not understanding. They won't refund you your $1.95. I don't mind because its such a small amount, but it just grates on my nerves knowing they got that money. I feel ashamed for falling for their fraud....its just not right.

 I would not shop here again

This company is horrible and I will never buy from them again. The flowers that arrive were flattened in the box and after complaining, nothing was done by them to make up for the poor quality. I've tried to unsubscribe from their daily spam emails and Cherry Moon Farm emails 3 times now and still receive them every day. This is insane.

 I would not shop here again

I have used Pro-Flowers now for many years and have been very satisfied with their products and services until now...............

It seems that they aren't making enough profits by just selling flowers. Now they must partner up with bottom feeding, scam artists like Easysaver.com. They trick you into clicking on a link to recieve a coupon for $10 off your next purchase. That would have been a very nice gesture. Instead, you get automatically joined with this fraudulant company called easysavers.com. They take money from the bank account that you just purchased the flowers with and they will keep on taking it unless you take action.

It really is too bad because I believed in Pro-Flowers and trusted them for many years. That trust is now gone. Sorry Pro-Flowers, you have turned me off as a customer forever.

BEWARE OF PRO-FLOWERS! DON"T DO BUSINESS WITH THESE SCAM ARTISTS!

 I would not shop here again

I just figured out that a charge from a deceptive company called easysaver billed as encore marketing originated after I place an order with Proflowers and responded to a $10 off coupon offer. This is extremely deceptive and any company that would partner with these scam artists is an unethical company that should be avoided. Hopefully there are lawyers preparing a class action against these fraudsters and credit card companies reject their charges. Hopefully they will be put out of business for their involvement in this scam.      

 I would not shop here again

The flowers were nice but buyer beware! If you click on one of the coupons offered on there site be advised that they are not being offered by ProFlowers. Do not under any circumstances type in your email for the 10% off coupon, because a company called EASY SAVER will begin to deduct $14.95 from your bank account monthly, saying that your email acts as an electronic signature! What a deceptive and disappointing business practice as it is on their site!

 I would not shop here again

Pro Flowers is the WORST !!! The advertised flowers look great in the online advertisment, but on delivery barely resemble the ad.  I  would NOT recommend Pro Flowers to anyone.  The floral arrangement delivered to my sister in Las Vegas after her surgery was not even close to the advertised photo, nor did it contain the over dozen lilies and dozen tulips as listed in Pro Flowers order description.  Their skimpy floral arrangement was delivered without the personal online get well note I had written. I paid close to $ 100.00 for this pitiful arrangement.  The flowers delivered were an embarrassment, and looked nothing like the bouquet on Pro Flowers web site.  Rip Off Company , False Advertising!!!! 

 I would not shop here again

I believe I can sum up proflowers.com in one word "Terrible". I have tried Proflowers on three seperate occasions. The first time I paid an additional $10 dollars, on top of their already expensive delivery fee's, to have them delivered before   Read full review...

 I would not shop here again

Proflowers is an active participant in a scam/fraud……..
Proflowers uses misleading and unethical advertising practices that end up charging your credit card a monthly ongoing charge when you click on the free shipping offer or $10 off offers. It is VERY deceptive and done ON PURPOSE.
I recently ordered some flowers for my wife for her birthday from Proflowers.com. A couple of months later I realized that I was being charged $14.95 a month from something called EasySaver…. Proflowers signed me up for this bogus/fraud money saver club thing. When I emailed Proflowers, I was told that I agreed to be signed up when I purchased the flowers. I really did not see this coming from what I thought was a legitimate business.
I will NEVER buy from Proflowers again and no one else that I know will either... I will see to that.


 I would not shop here again

I have used Pro-Flowers online flower delivery service for several years until recently when I had a very bad experience with them stemming from a phishing-like promotion that they were involved in. To begin, I would like to say that previous orders   Read full review...

 I would not shop here again

ProFlowers should not be aloud to rip people off the way they do. I sent flowers to my sister. Two months later I started seeing charges of $14.95 on my credit card from some Easy Saver Rewards company.

THIS WILL HAPPEN TO YOU IF YOU USE THIS POOR EXCUSE FOR A COMPANY!!
DO YOURSELF A FAVOR AND DO NOT USE PROFLOWERS.
Google "proflowers easy saver rewards" and see all the people they have ripped off. When I emailed them to demand they remove those unauthorized charges they just gave me the run around and then had the nerve to bombard me with their spam! I despise this company. Something needs to be done about them.

 I would not shop here again

ProFlowers.com has quickly become my favorite website for all of my floral needs. They have one of the easiest sites to navigate and I think they have the largest variety of arrangements that look different from the other big online sites. I use them a   Read full review...

 I would shop here again

I was looking for an inexpensive way to surprise my mom for Mother's Day. I checked out Proflowers.com to see their selection. They had many products that looked great. I took the chance and ordered some roses from them. Shipping was quick and   Read full review...

 I would shop here again

I ordered flowers for my Mother on Mother's Day from Pro Flowers.com and ended up getting anything but a good deal. This morning I was balancing my checkbook and noticed a $14.95 charge from something called "Easy Saver". This charge looked familiar so   Read full review...

 I would not shop here again

Make Proflowers.com your first choice. Over the years I have ordered flowers to send to Florida many times. The reaction from my parents was so wonderful that now I only order from Proflowers.com. The roses were delivered as promised. The order   Read full review...

 I would shop here again

Do NOT shop at Proflowers.com. The most important thing to consider when using a business is their honesty and Proflowers fails. When my order was complete I was offered a 10% coupon for my next purchase. Sounded good so I clicked on the offer. Proflowers then gave my credit card number to a third party company named Easy Saver who charged my credit card $14.95 PER MONTH for the 10% coupon. What a deal.

This is a huge scam and Proflowers is part of it and knowingly participating in it. Company's like this who scam their customers should be run out of business. There is no excuse for this kind of dishonesty.

 I would not shop here again

My husband ordered me a bonsai tree for my birthday because he knew that it would fit on my desk. When he placed the order he allowed plenty of time for a delivery. I am a teacher and he did not want it delivered after school hours because there would   Read full review...

 I would not shop here again

I think that this is a really good gift to female. Why would I said that. There are three main reasons. 1)girls loves flower. I am a girl. I know that many girls loves flowers. Flowers can express beauty and happiness feeling. Also, because the flower   Read full review...

 I would shop here again

I received 2 dozen roses via ProFlowers from my friend in Hawai'i about 2 weeks ago, but the order arrived in very poor shape and the flowers never opened. Instead they just continued to get more and more dry and blackened, despite my having read and followed the care instructions. When my friend asked about the flowers, I had to tell her that they were very poor quality.
She contacted your company and told me that a replacement order was being sent. Today, FedEx delivered another ProFlowers box. Inside were one dozen mixed roses.
These flowers also were in very poor condition, particularly the red ones. I am very disappointed and intend to tell all my friends and relatives that your company provides an inferior product and is not honorable about making good on guarantees. I have taken pictures of the flowers and intend to email them to my friend so that she can see your product's condition. I also intend to post the photos along with this story on a consumer website so that others may be advised of your product quality and the level of your concern regarding customer satisfaction.

 I would not shop here again

When shopping @ ProFlowers you may very well end up inadvertently signing up for two major scams. FreeShipping.com and Easy Saver. Just do a google search for either of these and you will see what I mean. DO NOT use this company, unless you want to spend your morning getting bogus credit card charges reversed.

 I would not shop here again

This is a great site to order flowers from. This website was easy to navigate and check out was a breeze. It also lets you save your information for quicker check out the next time you purchase from them. I would definitely recommend this site to anyone   Read full review...

 I would shop here again

I was very pleased with Proflowers. My order was perfect. A the delivery was speedy and right on time as promised. I am very pleased with the service and will definately be shopping there again. Beautiful flowers

 I would shop here again

I Had a great Experience with proflowers. The prices were competative (I have never yet found flowers i would call reasonable price...there's the economy for you though) and the delivery came when promised even a few days before mothers day. Granted i had selected a flexible 'this day or that day' arival time, so I cannot speak to the reliability of a more specific time. The flowers were beautiful and arived with instructions for care and many of the flowers still in buds for longer enjoyment.

 I would shop here again

The quality of the flowers has really gone down in the last few years. It used to be that this was a box of happiness, a guaranteed hit. One time I got 2 different people 12 months worth of flowers, which is a total of 24 deliveries of flowers; 23 of   Read full review...

 I would not shop here again

I ordered two beautiful bouquets from the website for Mother's Day, one was two dozen assorted roses, the other was described as a 'robust array' of 12 red tulips and 12 blue irises.
The 12 red tulips were 10 near-white premature buds less than an inch in size and the 10 irises were also buds. There were 4 fewer flowers than there should have been, not to mention that no actual flowers were received, just premature unopened buds. The leaves were mangled up & creased, the stems were bruised from the rubberbanding right below the buds. Needless to say, they weren't very attractive, looked nothing like the picture on the website and in fact were downright ugly.
The roses were no better, bent stems from the banding, mangled leaves and the rose petals were already brown-tipped. Both sets of flowers were also shipped dry-stemmed which made them droopy as well as ugly.
I sent an email to ProFlowers.com on 5/9/08 which included pictures of what was received that day directly beside what was advertised and requesting a refund. We are now 5 days without even a response. So, not only crappy flowers, but crappy customer service too.

 I would not shop here again

My wife discovered ProFlowers. She loved the flowers. I began to order. Convenient. Beautiful flowers. Long lasting arrangements. Delivered on time. Dependable. At first, the arrangements did last for 7-12 days. We were buying regularly. We   Read full review...

 I would not shop here again

This is the second time I used ProFlowers. My only question is why I even used them more than once. Shame on me. The first time the roses were already dying when they were delivered. I called, complained and got my money back. Last week, I   Read full review...

 I would not shop here again

I have ordered from pro flowers twice. The first time was fine, but the second time was awful. I had sent flowers sent to my girlfriend, and they were delivered to the wrong house. Additionally, there rewards program has been charging my account 14.95 a month. I called my bank (bank of america), and they took a claim. They credited my account for the missing money. They are well aware of the fact that this is a scam. IF THIS HAPPENS TO YOU CALL YOUR BANK. DO NOT CALL THE NUMBER LISTED ON THE TRANSACTION. THEY WILL ASK YOU FOR MORE PERSONAL INFORMATION. THIS IS A KNOWN SCAM YOUR BANK WILL KNOW. DONT USE PROFLOWERS

 I would not shop here again

Mother's Day Flowers for my wife- Flowers arrived with a broken Vase. Hardly as advertised. $96 dollars for some marginal flowers and a broken Vase. I could have gone to the grocery store and gotten a tremendous arrangement for half the price. Lesson learned. I e-mailed them and they offered to send another arrangement free. Too late. Also, don't get dupe by their "free shipping" scam. I was suspicious when they ask for a credit card number so I didn't do it. I responded to their e-mail and asked for a full refund.

 I would not shop here again

You know that wonderful feeling you get when your wife opens the door to a beautiful bouquet of roses? Forget it, because ProFlower roses come in a BOX and you have to assemble it yourself! And the beautiful expected card, with that well-thought out expression of love? It's the equivalent of a packing slip.
I am so disgusted with this order. First, they reel you in with a good price, then sucker punch you with an outrageous service fee. Turns out I could have ordered them locally for much less. Then, unlike FTD and others that contract a local flower shop to make and deliver the arrangement, they ship the flowers, in this case all the way across country, in an unrefrigerated box. It arrives in a plastic wrap like it was purchased at liquor store. My wife had to assemble her own flower arrangement. Then we couldn't even find the card, as it was glued to the box. Are you kidding me??
How fresh could flowers be when they're shipped across country? And let's not even start on the dissasterous environmental issue of this bouquet's carbon footprint. Don't buy your flowers here.

 I would not shop here again

I recently ordered flowers for my mother for Mother's Day 2008 from ProFlowers. I was very disappointed. I ordered 12 long-stem red roses + get 12 free for $29.99. When they arrived, there were only 23 roses and 1 of those had its stem completely   Read full review...

 I would not shop here again

I recently purchased flowers for my Mother for Mother's Day to be delivered by Proflowers. I had a coupon, and the website reflected that I would receive a free shipping rebate, which made the flowers reasonable (although still more than if I had gone   Read full review...

 I would not shop here again

On the website I selected a beautiful arrangement of flowers in a vase, added the balloon and all for Mother's day. Come to find out they send my elderly mom a box with instructions on how to trim the flowers and arrange the display. I would NEVER have sent my mom a box for mother's day had I known. Very deceptive. When I complained they could care less. I could have gone to a local florist in that town had I known I was sending my mom do-it-yourself flower arrangement.

 I would not shop here again

DO NOT ORDER FROM THIS SITE. They use misleading advertising practices that subsequently charge your credit card monthly ongoing charges when you try to click for free shipping offer or $10 off offers.

THEY PRETEND NOT TO BE AWARE WHEN YOU TALK TO CUSTOMER SERVICE.

 I would not shop here again