Kitchen Universe

Full review
absolutely would never shop there again.  Ordered an item that was supposed to be in stock, waited 2 weeks and called.  they said it would be another week, so I cancelled the order.  Called back to make sure that they had not charged the credit card (they said they would not charge it until it was ready to ship).  They had charged it and I double checked that they reversed the charges.  I was about to ask could he send me a cancellation confirmation and he said that he had other customers and hung up on me.  I called back very angry.  I told the lady that answered this time that he had hung up on me and she said "No he did not, I hear the whole conversation".  I tried to explain that I wanted to ask him to send me a confirmation.  She was rudely talking over me the whole time.  I told her that I would never shop there again because of how rude they were and she hung up on me.  I called back 3 times but they would not answer.  Realizing that they probably had caller ID, I called from my cell phone, and she answered.  I calmly asked to speak to the supervisor.  She said rudely "who is this and what is it in regard to".  I asked again to speak to a supervisor, and she said "I don't have time to deal with you" and hung up.  I cannot find any information about the company, who owns it, nothing.   I will be filing a complaint with the Better Business Bureau, and calling the credit card company.  BEWARE before you order from them!