HP Direct

The HP store did a fine job. My problem was with FedEx. When the printer arrived in Baltimore, it went on one of their small courrier trucks for small packages and envelopes. The driver had no hand truck to help him carry the printer which was listed at about 67 lbs. It took five calls over three days to remedy the situation. Then I had to get the driver a cart to bring the printer from his truck to my apartment All that time, I am without a prnter. I have never had any problem like this with UPS. Dave Grafton

 I would shop here again

The printer was received on time and in good condition and at a good price.

 I would shop here again

everything was great exept for using FedEx. I always have trouble with FedEx, they are terribly inflexible. I will not order again if FedEx is used. Questions, email ken.p.evans@ae.ge.com

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Well pleased with this purchase.

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I love the instant rebates with the promo codes

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This seemed like a great online store to get a good deal for my work computer at home

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I've had nothing but a positive experience shopping online at HP Home & Home Office. I have been a customer for over seven years!

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quick and easy

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Excellent

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Excellent!!!!!

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No problems. Prices in line with other merchants, service good, shipped as scheduled.

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I am a loyal HP fan. Not only do I love their products but their service is outstanding. I'd never buy from anyone else!

 I would shop here again

Excellent company! Products always arrive quickly and exactly as described.

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The HP website is outstanding in ease of use. The HP sales representatives are the most pleasant and most professional people I have dealt with.

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Easy to use web site. I also like being able to use Paypal to make my purchases.

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excellent product database wish i could get coupons for more off products but everything overall was great thanks for being there,ronald

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Excellent assistant in making my printer wireless connection. Tech was knowlegible and patient. A good reason to buy HP again

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good

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Had my product at competitive price.

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IT Was A Great Shopping Experince IT Had All The Information About The Product I Wanted To Know It Was Easy To Get Around On The Web Site Shipping Was Fast And On Time Will Buy Again From HP Home&Home Office

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Transaction completed as expected.

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My order came very, very quickly and I was very satisfied.

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GOOD SERVICE

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Very good

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very good customer support ,very good product. Will shop again with HP online store

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GOOD

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Document for the refurb product was VERY UNPROFESSIONAL. My 5 yr old could have done a better job. Called in about extended wty on refurb product, since site and docs were not clear. According to the site I can buy extended wty within one year of purchase, even though refurb only has a 90 day wty. (Hmmm)

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Very Easy

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A most exceptional experience. Everything I've ordered has been delivered on time (or before) and in perfect shape. I didn't have to drive at all and it's practically at my door the next day. I save on gas, wear and tear on my car and on me. I get 90-days same as cash opportunity. What's not to like?

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Excellent experience

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I googled the product and found that web site which had a good price and coverage so with the 90 day same as cash credit option I bought it.

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Been trying to purchase one of these for my desktop for a few months and imagine that the biggest storage and the cheapest prices were from HP directly!

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VERY quick delivery, sometimes hard to find products and filter through options to make selections.

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Excellent service.

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excellant

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Process was quick and clear. Only "glitch" was that I changed my choice of payment forms mid-way through the process and found that going back required starting mostly over as many of the boxes had cleared but others had not.

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I was supposed to get free photo paper with order. It did not come so called--they gave me credit on my order.

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I ordered a camera and paid with a gift card. The order was initially approved and later declined. The order took place over a weekend. I had to wait until the regular business day after the holiday to find out what happened. My balance on my gift credit card was held up during this duration and just got the balance restored. The only positive thing about dealing with HP on line is that they notified me timely that the order was not approved and the credit card company should make the adjustment. Incidentally, telephone call to the company, I talked to a customer service representative that was unable to assist me because I had to speak to a specialist. Two days later I went to a local electronic retailer and found a camera without a hassle. I will not be too quick to order from HP online from HP. I really enjoy HP products, but I detest the inconvenience in the way service was rendered.

 I would not shop here again

We were billed 12/17 but order has not been delivered. What tracking system?

 I would not shop here again

I love this site! When I run out of printer ink (which is often!) I just go online and order and I get free next day shipping! Who does that? It's such a great service and I've had no problems with them. I haven't bought anything other than ink or paper, but I wouldn't buy those items anywhere else online.

 I would shop here again