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Frames Direct

Frames Direct
 
Overall Rating: 5/5.0 store rating
Ease of Ordering: 3/5 stars
Customer Service: 2/5 stars
On-Time Delivery: 3/5 stars
Selection: 3/5 stars

Wonderful! I don't know what all the Hub Bub is about

 
A review by bwyckoff1 written on Feb 12, 2007
Full review
I don’t know if the overwhelming negative reviews caused this firm to get on the stick, but I am pleased as punch with them. I was in a style dilemma-a genuine emergency broadcast. I need stylish frames, as now I am a custom decorator. The trouble is I also need progressive lenses which are out of sight. They are so expensive I almost had sticker shock. What’s a poor cutie pitutie to do? I contacted this company named FramesDirect.com. It is a very easy online store to navigate. Once you look around at your local optician, you will have a very good idea what frames you want and how much they are going to rip you off for- I mean charge you. In my situation- I picked a reasonable frame, but the entire package was still too much for me. I checked all the online stores and found this shop has a long history. I felt that was a plus. I also found the frames to be about 1/4 less than the local mom and pop store. So I ordered the frames here and instead of the projected time frame of 10 business days, they actually arrived in about 4 days. They arrived in perfect condition. The frames have a 30 day guarantee return for them if defective. If you just don’t care for them, you have to pay a restocking fee of 20 percent. That seemed fair to me. The lenses are made for you so they don’t guarantee this. I am choosing to have my lenses put into the frames from the local optician. The frames arrived early, wrapped carefully in bubble wrap and in a hard case. They were exactly the proper color and size. To get the proper size you can often find the figures you need to obtain by looking inside the front nose bridge. I hope you find the company as efficient and trustworthy as I did. I found the selection was phenomenal. The site itself was so easy to find exactly the pair I had tried on and liked.
 

About the Author

bwyckoff1
a member of Epinions.com
Reviews Written:  337
Location:  New York
 
 
 
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