Family Video

The game I ordered was shipped on 11/28/2009 based on the email from Family Video. The email says to take 5 to 10 business days. The game was received on 12/12/2009. I am surprised it took so long. It was much faster (less than 5 days) the last time I ordered this same game. In addition, there was no tracking number provided so I have no idea where the item is during shipping. Although the game arrived slow this time, I am very satisfied with my overall experience with Family Video because they have provided me excellent customer support the last time I ordered the Wii game.

 I would shop here again

Efficient and competitively priced!

 I would shop here again

I ordered the game on Black Friday,being sure I would have it in time for Christmas. 10 days later I got an email stating that the item was out of stock and they would not get stock in time for Christmas giving. I am in the process of canceling the order. They closed today, Saturday at 2p.m. and I didn't call until after that, so I needed to leave a message. Hopefully there won't be a problem canceling it and getting a credit if they have already billed my credit card. They did not have the Red Green DVD set I was looking for which was disappointing.

 I would shop here again

They had exactly what I needed. I will shop there again and again.

 I would shop here again

Fast, convenient,

 I would shop here again

The site was easy to navigate. The order process was quick and the product was delivered on time.

 I would shop here again

Love family video.com

 I would shop here again

i ordered 2 video games over 2 weeks ago for my kids for xmas and it said they would ship within 1-2 business days yet i still haven't recieved them and i am worried i will not get them before xmas and they r not easy to contact and u r unable to track packages

 I would not shop here again

I believe the shipping time is too long of a period.

 I would shop here again

EXCELLENT! GOOD PRODUCT! QUICK!

 I would shop here again

Still waiting for part of order. Did not ship to correct address even though they called me for confermation, lucky I recieved order.

 I would shop here again

They offer a great selection at a great price and their shipping prices are very affordable. I was very happy with both of my recent purchases.

 I would shop here again

Order to receive date was too long. Need to work on quicker processing times.

 I would shop here again

Simple

 I would shop here again

Very easy. Excellent selection. Excellent Prices. Great service.

 I would shop here again

It was easy to look at all the selections. You kept your word as promised. I will buy again!

 I would shop here again

Hope to receive item soon

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well done

 I would shop here again

Quick delivery. Great prices.

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Very good, once it said the product was available for shipping!

 I would shop here again

Excellent price and quick shipment

 I would shop here again

Have bought many DVDs from them and have been well pleased with all of my transactions.

 I would shop here again

Family Video is easy to navigate and the prices are always reasonanble. The low cost of shipping is also a plus. Rick Walker

 I would shop here again

It was pleasant, short and sweet.

 I would shop here again

The prices are great.

 I would shop here again

Great delivery time!!! I received the video much sooner than I expected! I am very pleased and will definatelyuse this merchant again, and again!!!!

 I would shop here again

have always had very good service

 I would shop here again

I don't know if I would shop here again or not. I have made previous orders and everything worked great. This time I have not received my order yet. I have placed a call to the local store to find out where my package is. Haven't heard anything back from the store to let me know where my package is.

 I would shop here again

Unfortunately, cannot answer these questions: The video is not available until February, 2010

 I would shop here again

DVD came quicker than expected and in good condition. Will tell others to shop here.

 I would shop here again

Prompt processing of order and prompt delivery.

 I would shop here again

In all happy with order! Shipping of order was kind of confusing?

 I would shop here again

Prices are great, shipping is fast and cost effective, lots to choose from, easy to use website. Love Steal of the Day feature.

 I would shop here again

I bought a couple of DVD's and my experience was positive. The prices were reasonable and I had no problems. I would definitely purchase from them again.

 I would shop here again

It was quick & easy...even my mom could do it!

 I would shop here again

I was very pleased, Thanks!

 I would shop here again

Selection of games was good. Delivery was prompt. I will shop here again.

 I would shop here again

Good. Used game even had book.

 I would shop here again

SO FAR I WATCHED 2-VIDEOS, ONE WAS DEFECTIVE. "GONE BABY GONE. I AM GOING TO NEED TO RETURN IT, I AM NOT SURE THIS WILL BE WORTH IT IN THE END?

 I would shop here again

My experince with Family Video has been excellent! All my orders arrive in a matter of days in great shape. Will definately buy from them again.

 I would shop here again