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Family Video

Family Video
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 2
Customer Service 3
See all Family Video listings

Read 1,014 reviews
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Showing 1 - 40 of 1,014

 
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The game I ordered was shipped on...

by Family Video Shopper, December 13, 2009
The game I ordered was shipped on 11/28/2009 based on the email from Family Video. The email says to take 5 to 10 business days. The game was received on 12/12/2009. I am surprised it took so long. It was much faster (less than 5 days) the last time I ordered this same game. In addition, there was no tracking number provided so I have no idea where the item is during shipping. Although the game arrived slow this time, I am very satisfied with my overall experience with Family Video because they have provided me excellent customer support the last time I ordered the Wii game.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Efficient and competitively priced!

by Family Video Shopper, December 13, 2009
Efficient and competitively priced!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered the game on Black...

by Family Video Shopper, December 12, 2009
I ordered the game on Black Friday,being sure I would have it in time for Christmas. 10 days later I got an email stating that the item was out of stock and they would not get stock in time for Christmas giving. I am in the process of canceling the order. They closed today, Saturday at 2p.m. and I didn't call until after that, so I needed to leave a message. Hopefully there won't be a problem canceling it and getting a credit if they have already billed my credit card. They did not have the Red Green DVD set I was looking for which was disappointing.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

They had exactly what I needed. I will...

by Family Video Shopper, December 12, 2009
They had exactly what I needed. I will shop there again and again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fast, convenient,

by Family Video Shopper, December 12, 2009
Fast, convenient,

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The site was easy to navigate. The...

by Family Video Shopper, December 12, 2009
The site was easy to navigate. The order process was quick and the product was delivered on time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Love family video.com

by Family Video Shopper, December 12, 2009
Love family video.com

  I would shop here again
Overall Rating: 5/5.0 store rating
 

i ordered 2 video games over 2 weeks...

by Family Video Shopper, December 11, 2009
i ordered 2 video games over 2 weeks ago for my kids for xmas and it said they would ship within 1-2 business days yet i still haven't recieved them and i am worried i will not get them before xmas and they r not easy to contact and u r unable to track packages

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I believe the shipping time is too long...

by Family Video Shopper, December 11, 2009
I believe the shipping time is too long of a period.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

EXCELLENT! GOOD PRODUCT! QUICK!

by Family Video Shopper, December 9, 2009
EXCELLENT! GOOD PRODUCT! QUICK!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Still waiting for part of order. Did...

by Family Video Shopper, December 7, 2009
Still waiting for part of order. Did not ship to correct address even though they called me for confermation, lucky I recieved order.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They offer a great selection at a great...

by Family Video Shopper, December 7, 2009
They offer a great selection at a great price and their shipping prices are very affordable. I was very happy with both of my recent purchases.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Order to receive date was too long....

by Family Video Shopper, December 1, 2009
Order to receive date was too long. Need to work on quicker processing times.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Simple

by Family Video Shopper, November 30, 2009
Simple

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very easy. Excellent selection....

by Family Video Shopper, November 29, 2009
Very easy. Excellent selection. Excellent Prices. Great service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was easy to look at all the...

by Family Video Shopper, November 29, 2009
It was easy to look at all the selections. You kept your word as promised. I will buy again!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Hope to receive item soon

by Family Video Shopper, November 29, 2009
Hope to receive item soon

  I would shop here again
Overall Rating: 4/5.0 store rating
 

well done

by Family Video Shopper, November 27, 2009
well done

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quick delivery. Great prices.

by Family Video Shopper, November 27, 2009
Quick delivery. Great prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good, once it said the product was...

by Family Video Shopper, November 27, 2009
Very good, once it said the product was available for shipping!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent price and quick shipment

by Family Video Shopper, November 27, 2009
Excellent price and quick shipment

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Have bought many DVDs from them and...

by Family Video Shopper, November 27, 2009
Have bought many DVDs from them and have been well pleased with all of my transactions.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Family Video is easy to navigate and...

by Family Video Shopper, November 27, 2009
Family Video is easy to navigate and the prices are always reasonanble. The low cost of shipping is also a plus. Rick Walker

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was pleasant, short and sweet.

by Family Video Shopper, November 25, 2009
It was pleasant, short and sweet.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The prices are great.

by Family Video Shopper, November 23, 2009
The prices are great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great delivery time!!! I received the...

by Family Video Shopper, November 23, 2009
Great delivery time!!! I received the video much sooner than I expected! I am very pleased and will definatelyuse this merchant again, and again!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

have always had very good service

by Family Video Shopper, November 23, 2009
have always had very good service

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I don't know if I would shop here again...

by Family Video Shopper, November 23, 2009
I don't know if I would shop here again or not. I have made previous orders and everything worked great. This time I have not received my order yet. I have placed a call to the local store to find out where my package is. Haven't heard anything back from the store to let me know where my package is.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Unfortunately, cannot answer these...

by Family Video Shopper, November 22, 2009
Unfortunately, cannot answer these questions: The video is not available until February, 2010

  I would shop here again
Overall Rating: 4/5.0 store rating
 

DVD came quicker than expected and in...

by Family Video Shopper, November 22, 2009
DVD came quicker than expected and in good condition. Will tell others to shop here.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Prompt processing of order and prompt...

by Family Video Shopper, November 22, 2009
Prompt processing of order and prompt delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

In all happy with order! Shipping of...

by Family Video Shopper, November 22, 2009
In all happy with order! Shipping of order was kind of confusing?

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Prices are great, shipping is fast and...

by Family Video Shopper, November 21, 2009
Prices are great, shipping is fast and cost effective, lots to choose from, easy to use website. Love Steal of the Day feature.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I bought a couple of DVD's and my...

by Family Video Shopper, November 19, 2009
I bought a couple of DVD's and my experience was positive. The prices were reasonable and I had no problems. I would definitely purchase from them again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It was quick & easy...even my mom could...

by Family Video Shopper, November 19, 2009
It was quick & easy...even my mom could do it!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very pleased, Thanks!

by Family Video Shopper, November 18, 2009
I was very pleased, Thanks!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Selection of games was good. Delivery...

by Family Video Shopper, November 17, 2009
Selection of games was good. Delivery was prompt. I will shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good. Used game even had book.

by Family Video Shopper, November 17, 2009
Good. Used game even had book.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

SO FAR I WATCHED 2-VIDEOS, ONE WAS...

by Family Video Shopper, November 16, 2009
SO FAR I WATCHED 2-VIDEOS, ONE WAS DEFECTIVE. "GONE BABY GONE. I AM GOING TO NEED TO RETURN IT, I AM NOT SURE THIS WILL BE WORTH IT IN THE END?

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My experince with Family Video has been...

by Family Video Shopper, November 15, 2009
My experince with Family Video has been excellent! All my orders arrive in a matter of days in great shape. Will definately buy from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

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