Everything Furniture

They were very professional. The item I chose was their most popular item and therefore had to wait on new ones to be manufactured. They were quick to let me know by email and later by phone that the item was on back order and was that ok by me. Since they suspected the item was a Christmas present they contact me first by email so as not to spoil the surprise. I appreciated that personal touch very much.

 I would shop here again

i placed order on 2/1/08. it arrived 2/12/08 crushed and unusable. i spoke w/devina at x112 who was unconcerned, failed to follow-up with conversations, failed to call as promised. requested to have the item bubble wrapped and placed on a skid. devina twice promised to submit this request to someone via e-mail and call me back but failed to do so both times. i received a call 2/19/08 that the item would again be delivered today, 2/23/08 bet 3-5p but that the deliverer refuses to deliver the item to my door as he did on 2/12/08. i informed the deliverer that i live in a highrise on the 12th floor. it is not possible to carry the item which weighs about 80 lbs. and umpractical to inspect the product on the sidewalk outside of my building. this is completely unacceptable service. i enjoyed shopping on the website and had planned to refurnish my entire office using this site. no longer. i spoke with the supervisor at customer service who failed to listen to my concerns, interrupted my statements and defended the poor service being provided. pitiful.

 I would not shop here again

The item was fine, though the assembly instructions were poor. Since we are often out of town, we asked for a tracking number to insure we were home when the item was delivered. Otherwise it could sit outside for up to a week. The item arrived totally without warning or notice. The tracking number was finally e-mailed to us 3 days after the item arrived. This is not acceptable service and we will not use this seller again.

 I would shop here again

This merchant was excellent! Received what I ordered before I expected. An immediate e-mail to confirm the order would have been nice.

 I would shop here again

Web site for order tracking had no feedback value after placement of an order: 1) No verification of acceptance of order 2) No estimated time of ship date 3) No following by the company of it's own advertised procedures and statusing on it's website order tracking info 4) Telecom inquiry resulted in info "not avaialble"

 I would shop here again

Made a selection from their very large online catalog knowing that the item was on back order until February. Had to finally call to find out that the back order status had been extended to mid-March.

 I would shop here again

They had a wide arrange of items to purchase. Also, their customer service department is completely friendly and professional. After calling with not knowing my tracking information, the customer service department personel returned a call to me twice within 30 minutes of my initial call to them.

 I would shop here again

I'm very satisfied with my purchase.

 I would shop here again

The hardware bag opened during shipment and several pieces were damaged by the loose bolts and screws. This is something that Everything Furniture couldn't predict, but I was disappointed to receive it in this condition.

 I would shop here again

excellent quality and extremely fast delivery

 I would shop here again

The vanity table was ordered and paid for before Christmas. It was supposed to be delivered by mid January. It is now Jan. 23 and it has not been delivered nor have we received any communication from the company. I will be getting in touch with them. I will probably not cancel the order since it is a gift but I would hesitate doing business with them again. Patricia Bartoldus

 I would not shop here again

Still waiting for my order. it is on back order and will know soon as tot he status. Must say that some questions on your survaey make no sense and must be filled in even when I have not received the item. Waste of time unless you fix this problem.

 I would shop here again

I have made plenty of purchases via the Internet - but this has been the largest item I've purchased. I am so pleased with my purchase. Prices were fair as well as the shipping. I would definitely shop here again! Thank you.

 I would shop here again

very good and repeat this shopping again for other items

 I would shop here again

ordered my furniture and have not heard a word since. I am hopeful to get a response this week. I only ordered last week, so this survey is a bit premature don't you think?

 I would shop here again

The website did not make the order printout page available acceptably - when I clicked "Print this order", six pages would display on my print preview; the fifth page turned out to be the one page I needed. When I tried to call the company a week later (yesterday) to determine when the daybed would be shipped and estimated arrival time, I was repeatedly cut off. I finally got an operator and spent about a half hour waiting; she finally promised to have a salesperson call me. I was called and now have some information. This was a very frustrating experience.

 I would not shop here again

I purchased great bean bags from Everything Furniture. I saw it on the best sellers list and purchased it for my home. The package came on time and there was no damage to the product. The bean bags are very stylish. Pleased with the purchase.

 I would shop here again

I ordered the product just last week. It is not due to be devlivered yet.

 I would shop here again

a-ok

 I would shop here again

The bean bags went over very well. I would have like to had a better idea exactly when to expect the items to arrive, but were in plenty of time for Christmas.

 I would shop here again

Very good service and reasonable pricing. Only 1 week from time of purchase to delivery date and product was just as advertised. Will use this site again when the need arises...thank you

 I would shop here again

I purchased a wonderful coat rack from Everything Furniture. I saw it on the best sellers list and purchased it for my home. The package came on time and there was no damage to the product. The coat rack is very stylish and looks great by the front door in the house. Pleased with the purchase.


 I would shop here again

Great Mattress, very comfertable. Bed Frame is solid. Looks great in my bedroom. Packaging good. Delivery time good. Ordering process good. Happy with bedroom purchase.

 I would shop here again

I just would like to know how long will it take to get my $128.99 credited back to my account.

 I would shop here again

they were easy to get a hold of for questions, no hassle.

 I would shop here again

Great sectional sofa. I found a great set at Everything Furniture. They look great in my living room. It sure does make hanging out in my living room a much better experience with having my great sectional sofa. Delivery came on time. Seats are clean, new, and in mint condition.

 I would shop here again

good

 I would shop here again

Great Mattress, very comfertable. Bed Frame is solid. Looks great in my bedroom. Packaging good. Delivery time good. Ordering process good. Happy with bedroom purchase.

 I would shop here again

Video game chair is super! Being a big time sports fan, I was happy to order a New England Patriots video game chair. The chair looks great in my game room. It has speakers the blast out the sound and it rocks back and forth. Like it a lot. The price was good. The online ordering system was easy. The package got here on time and there was no assembly except for taking the chair out of its box and unwrapping it, etc.

 I would shop here again

Best purchase of this early winter has to be the electric fireplace that I just recieved from Everything Furniture. First of all it adds heat, second of all it looks great. It fits great in my bedroom as well and adds great style to my room. Buying process was easy. Delivery was good, no damage.

 I would shop here again

Pleased with the Jewerly Armoire that I purchased. I really like the style and sturdyness of it. It's really neat too with all the different compartments that it has and the mirror at the top too is very nice. I'm going to give it to my wife for a Christmas present.

 I would shop here again

Very Pleased with my ordering experience with Everything Furniture, and the product I received.

 I would shop here again

This is my first on line shopping experience. I admit was nervous because I never heard of Everything Furniture. However, I decided to go for it based on two criteria. One is that when I did a general search on the internet for a particular style headboard, they had the perfect one, and two, I read a review about them on-line, and they were rated 80% overall quality, efficiency, etc. I would recommend Everything Furniture and I would purchase from them again.

 I would shop here again

The order was placed on Nov. 29. I've seen nothing to indicate that anything has happened - no update (so far) to my "Order Status", no shipping notification, etc. I phoned yesterday and was told that the order was being "readied for shipment". I'll withhold final opinion until I receive the product. I shop online a lot and (so far) this shopping experience is tending towards "poor".

 I would not shop here again

Product was not in stock as shown. I had to call to find out the product was dicontinued and I had to cancel the order. I was never contacted before hand. Refund has taken many weeks and is still not complete.

 I would shop here again

Everything was great. Anastasia was excellent on the phone, very friendly, and extremely effective in getting me the information I needed. Very pleased. Only issue was a cracked shelf on the unit, which I will call to get replaced today.

 I would shop here again

The Entertainment Center center I purchased is a beautiful piece of furniture. Very solid and very big. Looks great too. Have it set up in my living room. No damage. Packaging was good. Purchase came on time.

 I would shop here again

My Queen sized complete bed set was delivered in perfect condition. The headboard is so fantastic and the mattress is really comfertable. I feel like I got a very good deal from ordering online. Happy with my purchase.

 I would shop here again

Still waiting for tracking information and/or products to be delivered. Contacted company again today - still no response.

 I would shop here again

Great home decorations. I love my accent pieces that I recieved. My items all got here on time. Everything look pleasing to the eye. There was no assembly required for the object I purchased. Packaging was great. Looks great. Customer service people were nice.



 I would shop here again