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DJDeals.com

DJDeals.com
 
 
Overall Rating: 2/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 5/5 stars
Selection: 4/5 stars

Lack of service outweights the good deals

 
A review by drmcnastypants written on Sep 25, 2008
Full review
I have bought from djdeals.com twice. First time was a good experience. Second time has been terrible. I placed an order on Thursday, never received a confirmation email (yes, I checked my spam box too). Funds were immediately drawn from my account. I emailed to ask for a confirmation # and email and only received a reply linking me to the "help page". I then gather all info I had (Paypal receipt, withdrawl authorization from my bank) and emailed ALL information back with hopes of getting a REAL answer. Once again, I got a message back directing me to the shipping information on the "help page".

That did not answer my question, although I figured it was safe to assume that it was being shipped. After 5 full business days (their max to send shipments out). I have not received any information and sent another email with all relevant info to get a REAL answer. Once again, I get redirected to the "help page".

My question was simple. I provided all information necessary to research. I was nothing short of polite and direct, yet I could not get an answer. Now it's been a week and I have allowed this company to float $250 of my money. This is not proper business.
 

About the Author

drmcnastypants
a member of Epinions.com
Reviews Written:  1
 
 
 
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