Best Buy ®

NO PROBLEMS RECIEVED ORDER VERY QUICK AFTER PLACING ORDER

 I would shop here again

I ordered online for store pickup -- was told they would process the order in one hour. I ordered late at night and expected the order to be processed within one hour of the store opening in the AM. I needed the item urgently and after waiting TWO hours I called the customer service # sent to me with my order. THEY could not help me and referred me to the store (why did they give me the number if they couldn't help me?). I called the store and was told they had "a lot of orders" -- this was unsatisfactory to me. Fortunately they checked my order status and called me back to say it was ready and I had the item in time for my need that day. However, if I had just gone in to the store in the morning I would have had what I wanted quickly and without multiple phone calls. I will buy things from Best Buy again, but NOT online for store pickup unless I don't need it anytime soon!

 I would shop here again

The in-store pickup option was fabulous. All I needed was my drivers license and the credit card with which I purchased the item online. I was able to pick the item up right at the customer service desk. Very efficient!

 I would shop here again

Website easy to use, smooth checkohout process, and timely delivery of product.

 I would shop here again

great!!!!

 I would shop here again

It was an easy process, i received my products even before i expected. I am very pleased and will order from Best Buy again.

 I would shop here again

Both items are on back-order, which was known to me when I placed the order. Very good follow-up automated emails letting me know status.

 I would shop here again

My expereince was average. Nothing extrodinary stood out any different from other online shopping experiences.

 I would shop here again

Ordering was very easy and my purchase was received a day earlier than expected. Shopping online at Best Buy is much better than shopping in the store.

 I would shop here again

I recieved my order when they said i would and the online ordering was easy with no hassels. i did not spend alot of time trying to figure out how to go about ordering as it was very fast and easy. Great Job to all involved.

 I would shop here again

The young man that assisted us went above and beyond any service I have ever received. His knowledge was incredible. His patience with my questions far beyond his years. When the features I wanted proved to be too expensive he used your website to find me last year's model with the same features for half the price. Instead of no sale he created a loyal customer. Bravo Trea (Treo?)!!

 I would shop here again

It was great...ordered on-line and picked it up within 1 hour and only waited in line for 1 minute and was on my way. That's the way to shop!!!!

 I would shop here again

clear product info, easily purchased, very fast delivery

 I would shop here again

They had the products I wanted in stock and at good prices

 I would shop here again

a great experience...........

 I would shop here again

great

 I would shop here again

Excellent place to buy electronics, not necessarily lowest cost, but knowing there is a store in my area gives me confidence.

 I would shop here again

good

 I would shop here again

no problems

 I would shop here again

Very easy, product arrived quicker than expected.

 I would shop here again

I did not get the entire order and was later charged for the item that was not available. I was told that I would not be charged for the item when I went to the store to pick up my order, because it was ot available, and that I could check back with the store at a later date. Because of this my account was overdrawn. This is not the first time I had a bad experience with Best Buy Pick Up but it will be the last time I use this service. From now on I will either go in the store or shop at another store.

 I would not shop here again

easy and user friendly and I got free shipping on one item

 I would shop here again

Met expectations completely.

 I would shop here again

I was able to find the product fairly quickly thru the online screen. I was also able to look at other products. The product was received in the window estimated to me by Best Buy. I would of course prefer that the item was in your store instead of on-line, but the on-line system did meet my expectations.

 I would shop here again

Murky price policy.

 I would shop here again

Easy

 I would shop here again

I have not receive my product yet

 I would shop here again

I love shopping Bestbuy. Always a positive experience

 I would shop here again

on line shopping at best buy beats the heck out of at the store. The sales people are a less than service oriented. As a person in a retail, customer based service industry, I know what to exspect from a retail sales person. I do not always recieve that at their stores.

 I would shop here again

Site was easy to use and the process was smoothe and reliable. This is not my first experience with BestBuy and the result has always been totally satisfying.

 I would shop here again

IT WAS OK

 I would shop here again

Shopping online with Best Buy has always been excellent. For me, it is an excellent way to purchase big-ticket electronics. I like the in-store pickup very much, even when I need to purchase extra items directly from the store (that is, they're not available online).

 I would shop here again

Web service was easy to use including rebates. Pick up at store however was not as quick as promised.

 I would shop here again

With your store not being close to shop and the price of gas I was glad to see I could get what I wanted from your store on the internet. The item came within 3 days and we are really pleased with the phones so far.

 I would shop here again

So far all experiences have been favorable with timely shipping. Waiting delivery of refrigerator till Friday 03/14/08 as we ordered thus the no rating on receipt of goods.

 I would shop here again

I ordered online and the item came very fast and was in great condition. The dvd was given as a birthday present and was very appreciated.

 I would shop here again

It was very easy and the reviews for the product I purchased was very helpful. The reviews aided in my choice of purchase.

 I would shop here again

The website had very little info, no picture, and no track listing for this CD. I had to look it up on another store's site and hope that this was the right one when I ordered it.

 I would shop here again

very satisfactory.

 I would shop here again

We already picked up the camera adapter on Monday, March 3rd, along with two small appliances. We keep getting e-mails to pick up the camera adapter. I replied to your e-mail TWICE that we ALREADY picked up the camera adapter.

 I would shop here again