BedBathStore.com

Curtains were much nicer than what we saw in stores.

 I would shop here again

very good,will use again

 I would shop here again

I still have NOT received half of my order! The half I received was great. . . .

 I would shop here again

I ordered howling wolf items, I did not recieve anything, so I contacted you. I was then told I would not be getting the hand towels or washclothes, because you did not carry them anymore. I was never notified of that until I called to fing out the status of my order. If you do not carry them anymore, do not advertise the on your site.

 I would shop here again

great

 I would shop here again

It was a very pleasant experience. The sales people were courteous and informative.

 I would shop here again

I called twice and left messages and also sent 3 emails before customer services ever contacted me back. My order was recieved late by several weeks. Customer service contacted me by email only once to state that my order was to be shipped within the week. This was 3 weeks after my first attempt to contact them via email. (Then phone, email, phone, and finally email again over a 2 week period). Customer service for this company is non-existant nearly.

 I would not shop here again

Lack of access to a real person is the only problem I had with this vendor. Actually, it was impossible to access a real person.

 I would shop here again

For years I have heard horror stories about on-line shopping but until I ordered from bedbathstore.com I had not experienced any problems.  I ordered their 84" hotel quality extra long fabric shower curtain liner on Saturday July 18, received   Read full review...

 I would not shop here again

I purchased a shower curtain from this place in March.  Today is August 2nd and I still don't have it.  I left numerous phone messages and emails.  I received an apology about 2 months ago.  They have my money and my shower curtain.  DON'T SHOP BED BATH STORE.

 I would not shop here again

Item was received on time and in good condition.

 I would shop here again

I ordered an item, a blanket, and received an email acknowledgment stating that the item would be shipped in one to two weeks. My credit card was charged the day after I placed the order. A month later the blanket had not arrived. I called and was told   Read full review...

 I would not shop here again

I am not used to merchants who do not make exchanges, which would allow me to save shipping charges on the second shipment. I am also not used to merchants who charge re-stocking fees. I was not pleased with the quality of the merchandise. And, the amount of time involved in receiving a credit is altogether too long and requires phone calls on my part.

 I would not shop here again

I ordered a shower curtain and kept checking the status of my order that said will ship in 4-7 days.  After 7 days I tried calling the store and could not reach anyone.  I left my number and my call was never returned.  I tried again the   Read full review...

 I would not shop here again

HAS EVERYTHING I WAS LOOKING FOR-WILL BE BACK FOR MORE!

 I would shop here again

Be careful!  Order from here at your own risk!  I placed an order for 3 items and they charged my account that same day.  When I placed the order, all items were listed as "in stock" and would likely ship out in 5-7 days.    Read full review...

 I would not shop here again

Great Merchant and a pleasure to shop with.

 I would shop here again

Purchased for my daughter. I haven't actually seen them, but she says she likes them. They arrived on time. Thank you.

 I would shop here again

I placed my order 2 months ago.   I am still waiting to talk to any one.  I cannot reach any one.  They will not return my calls.  Then where is my refund?

 I would not shop here again

I loved the whole experience, so many products to choose from ordering was easy, delivery was excellent and prices were most reasonable. Thank you I would definately use this proprieter again and have told all my friends and family about BedBath store.com

 I would shop here again

Horrible!!! They do not ever answer their Customer Service phone line. My order was delayed, and I was never informed of that, so I feared I was never going to receive it. I would recommend boycotting this store!!!

 I would not shop here again

took to long to get, . then I e-mail to them not to send them and they did any how.

 I would shop here again

This has been the worst on-line experience I have had.  I ordered a twin comforter set which included a comforter, bedskirt and sham on May 16th.  Shipment date showed two to three weeks. Cost $149.00 which was immediately deducted from my checking account.  I received the comforter today July 15th. It took two months for them to finally send it and then they sent it without the bedskirt. I can't imagine how long its going to take to straighten that out.  They do not answer the phones or respond to e-mails. I promise not to ever ever order from them again and would never recommend them to my worst enemy.  I am just a little bit upset especially when I didn't receive the full order.

 I would not shop here again

The only thing that I was not happy with, was that one of the accessories (Dolphin toothbrush holder)was no longer available, and when ordering this was not specified.

 I would shop here again

Repeated messages left on their voice mails went unanswered. Repeated emails, went unanswered. Repeated faxes went unanswered. Could never get a "live" person only a recording to leave a message and that someone would get back with me. Same with the emails. Never heard from anyone. Still haven't. Very, very poor customer service.

 I would not shop here again

My shipment arrived in the stated 2-3 weeks. It was exactly 3 weeks. My issue is that I placed three calls to customer service requesting a call back and never received one. But I love the product. The web site did not state whether the produce was washable or dry clean only; I assumed it was dry clean only and it is, but that is information that should have been available on the website.

 I would shop here again

Great quality! Great prices! Great product! I'm very very happy with the curtains I ordered!!! Thanks!

 I would shop here again

Slow delivery.....order not as pictured on website.......no customer service available.....order returned for exchange....never sent new items....never refunded money.....see online complaints on Bedbath.com are many.....deadbeat company

 I would not shop here again

Typical Order. Ordered on Internet. Tracked Order. Order Arrived. Just what I ordered. End of story.

 I would shop here again

The worst customer service I have ever had to deal with.  I placed an order in May, it is now July and the item still has not even shipped yet.  They were super quick to charge my card but two plus months later I still have nothing to show for it.  When you call the customer service line all you get is a voice mail and of course they do not call you back.  I have sent MULTIPLE emails to them and of course not one reply back.  DO NOT shop at this place....unless you want someone to take your money and run.

 I would not shop here again

Hi- It was my first time ordering from your company and I was a little leery especially when trying to make contact with your customer service - I'm sure reps were busy but a little difficult contacting cutomer service by phone. I was able to make contact with a service rep via email and she was very helpful in checking my status. Product was received as stated and I look forward to ordering again from your company! I really enjoyed your website and the many products you have. Thanks so much!!!

 I would shop here again

Surprisingly great. The product was just as described and the quality was better than expected. It arrived sooner than expected which was a surprise.

 I would shop here again

I will certainly shop with BedBathStore.com in the future.

 I would shop here again

Summary:  started good, ended BADLY!!!  I found exactly what I wanted at a reasonable price.  The items arrived within a reasonable amount of time.  HOWEVER, the order was INCOMPLETE.  (All paperwork showed the order would arrive   Read full review...

 I would not shop here again

I ordered my product on May 16th, today is July 6th and I still have not received the merchandise. This is the worst experience I have had since I have been ordering over the internet. I will never order and again and definitely would not recommend it to my worse enemy. I plan to call today and see if I can cancel the order.

 I would not shop here again

I really enjoyed shopping on this web-site the color of the bedspread was not quite what I expected. Thank you

 I would shop here again

I called to change the color of one set of curtains prior it being shipped and I was told maybe which I then recieved the first color. Also the rods I ordered to go with the curtains was a complete waste of money. It was cheap and flimpsy and not strong enough to hold or most any other curtain.

 I would not shop here again

BedBathStore sent me a confirmation letter saying that they would ship out my items in 2-3 days, as I did not pay for expedited service. Weeks went by, no order. I contacted them.. and they replied by trying to get me to switch to another product, never telling me that they had already charged my credit card for the first item. It is their policy to charge everyone's card whether they have the merchandise in stock or not. Then they wrote to me to tell me that tthere would be an additional 2-3 day wait before they issued a refund. If they need money, they can go to a bank and get a loan, they do not need me to provide working capital for their business by offering merchandise they do not have. I will never do business with them again. They are in the same class as the proverbial furniture store who takes your deposit, and declares bankfuptcy.

 I would not shop here again

Excellent service! Thank you!

 I would shop here again

will NEVER do business with them again! their customer service is awful; I spent over 2 hrs on the phone on speed dial to cancel this order due to it being delayed. fortunately I pre-paid with PayPal & that transaction was easy to cancel. BUYER BEWARE!!! AVOID AT ALL COST; SHOP ELSWHERE!

 I would not shop here again